ordering & delivery
Telephone orders – 01837 52114 or 01647 432461
Once you have placed an order with us you will be given an expected delivery day. Product is shipped on a 24 hour courier. Therefore any orders placed will be dispatched the following morning, and will arrive with you the day after.
Orders placed on a Thursday morning, by phone, can be delivered on the Friday. This is dependent on the time the order is placed and the type of meat required. The butcher will be able to give you a definitive answer there and then as to the stock levels in the shop at the time of your call.
How Will My Order Be Delivered?
To ensure reliability and punctuality, all of our deliveries will be made by courier. All of the boxes must be signed for and therefore it is your responsibility for somebody to be at the address in order to accept delivery.
There is an option however to write in specific delivery instructions (such as explaining a safe place to leave the goods should nobody be in). WE STRONGLY RECOMMEND THIS. If this is the case then the courier driver will be informed of the relevant information.
How Much Will I Be Charged For Delivery?
UK Mainland deliveries are as follows:
£0 to £70 – £12.90
£70 to £125 – £15.00
£125 to £150 – £20.00
Over £150 – FREE
We are not liable for any failure to deliver or for any loss/liability whatsoever arising from such failure, if we fail to deliver due to circumstance beyond our control. For deliveries outside of the UK Mainland please call us for a quote on 01647 432461.
What If I Am Not Satisfied
At A. L. Martin & Son we are not only confident about the quality of our meat, but we take pride in the level of service that we offer our customers. If you are not completely satisfied with your purchase please call us on 01647 432461.
find us in chagford
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7 The Square
Chagford TQ13 8AA
Find us in okehampton
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A.L. Martin Butchers
Okehampton EX20 1EU (Opposite Waitrose)
A L Martin & Son Ltd Registered Office – 36 Fore Street, Okehampton, Devon, EX20 1HB Company Registration Number 00490040
VAT Number 143 6342 82